Coronavirus - Information for the Community

The Latest Information 

For the latest information on COVID and current restrictions which apply to Colac Otway Shire, please visit the Department of Health and Human Services website

 From 11 October all Victorians must wear a fitted face mask when they leave home, no matter where they live. Read more information on the DHHS website:


Current State Wide Restrictions

Restrictions and the COVID situation continues to rapidly change, for the most up-to-date information visit the Department of Health and Human Serivices website.

Council Services and Operations

Colac Otway Shire Council is currently seeking clarification from the State Government on yesterday's announcements. We will provide updates on how lifting restrictions impact our community as soon as we have more details. For information on restrictions, please consult the DHHS website or call DHHS on 1300 650 172.

A Message to the Colac Otway Community

We are asking people to self-isolate if they can, that’s how we as a community will reduce the spread and keep each other safe.

Please wear a face mask if you have to leave home and can’t maintain a 1.5 metre physical distance, and wash your hands. From October 11 all Victorians must wear a fitted face mask when they leave home, no matter where they live.


FAQs and Information Sheets 

Hardship and Assistance

Victorian workers can apply for a $450 Coronavirus (COVID-19) Test Isolation Payment through the State Government that provides financial support while they self-isolate to wait for the results of a coronavirus (COVID-19) test.


 The DHHS and Red Cross Australia has put together some information sheets for people who are experiencing extreme financial hardship due to the pandemic.

Coronavirus-COVID-19-Extreme-Hardship-Support-Program-factsheet-for-community-service-providers.pdf(PDF, 200KB)

Extreme-Hardship-Support-Program-FAQ.pdf(PDF, 381KB)

Red-Cross-Extreme-Hardship-Support-Program-Flyer.pdf(PDF, 46KB)

Council has reviewed its normal procedures regarding rates collection. For more information on support available, please visit Council's Rates page on this website.

The State Government has provided Colac Otway Shire Council with information regarding the affect of COVID19 on valuations for rating purposes for the 2020-21 financial year. Please download this fact sheet for more information: COVID19-valuation-objections-Facts-Sheet.pdf(PDF, 218KB)

Information from Colac Area Health 

In light of the current COVID pandemic Colac Area Health are continuing to provide Family Services support services via phone, video and face to face if needed.

Support Services include:

Supporting Families who are seeking support with children including wellbeing and behaviour, parenting, family violence, financial difficulties, mental health, specialist referral support, drug and alcohol support, and disability support where not eligible for NDIS and or any other vulnerable areas.

Colac Area Health are able to provide face to face appointments and home visits should they be deemed the utmost priority. This will be at the discretion of our Management in conjunction with the families. 

The central referral process to the Colac Area Health Family Services Program is through the Colac Access Point (Orange Door) and the contact number is: 03 5232 5500.

Daily update from the DHHS 

Latest news and resources related to coronavirus disease (COVID-19) from the Department of Health and Human Services. 

Coronavirus - Translated information including a video on how to wear a mask

Coronavirus (COVID-19) - العربية

How to wear a mask - translated to Arabic


Coronavirus (COVID-19) - Tagalog (Filipino)

How to wear a mask - translated to Filipino


Coronavirus (COVID-19) - Mandarin 简体中文

How to wear a mask - translated to Mandarin


Coronavirus (COVID-19) - Thok Nath

How to wear a mask - translated to Nuer