Coronavirus - Information for the Community

The Latest Information 

 For the latest information on COVID and current restrictions which apply to Colac Otway Shire, please visit the Department of Health and Human Services website

20200903 local COVID support social media tile.jpg


Current State Wide Restrictions

Restrictions and the COVID situation continues to rapidly change, for the most up-to-date information visit the Department of Health and Human Serivices website.

Council Services and Operations

Download a full list of Council Services and Operations under current COVID restrictions:

20200917-COVID-operations-update.pdf(PDF, 131KB)  

A Message to the Colac Otway Community

Covid Assistance (Mandarin).jpg We are asking people to self-isolate if they can, that’s how we as a community will reduce the spread and keep each other safe.

Please wear a mask if you have to leave home and can’t maintain a 1.5 metre physical distance, and wash your hands. From Sunday 2 August at 11:59pm, a face covering will be mandatory in Victoria whenever you leave home – and wherever you live.

Colac Otway Shire acts on the advice of the State Government and there is currently no advice that the shire will be ‘locked down’, but we urge you to take every precaution you can.


FAQs and Information Sheets 

Hardship and Assistance

Victorian workers can apply for a $450 Coronavirus (COVID-19) Test Isolation Payment through the State Government that provides financial support while they self-isolate to wait for the results of a coronavirus (COVID-19) test.


 The DHHS and Red Cross Australia has put together some information sheets for people who are experiencing extreme financial hardship due to the pandemic.

Coronavirus-COVID-19-Extreme-Hardship-Support-Program-factsheet-for-community-service-providers.pdf(PDF, 200KB)

Extreme-Hardship-Support-Program-FAQ.pdf(PDF, 381KB)

Red-Cross-Extreme-Hardship-Support-Program-Flyer.pdf(PDF, 46KB)

Council has reviewed its normal procedures regarding rates collection. For more information on support available, please visit Council's Rates page on this website.

The State Government has provided Colac Otway Shire Council with information regarding the affect of COVID19 on valuations for rating purposes for the 2020-21 financial year. Please download this fact sheet for more information: COVID19-valuation-objections-Facts-Sheet.pdf(PDF, 218KB)

Information from Colac Area Health 

In light of the current COVID pandemic Colac Area Health are continuing to provide Family Services support services via phone, video and face to face if needed.

Support Services include:

Supporting Families who are seeking support with children including wellbeing and behaviour, parenting, family violence, financial difficulties, mental health, specialist referral support, drug and alcohol support, and disability support where not eligible for NDIS and or any other vulnerable areas.

Colac Area Health are able to provide face to face appointments and home visits should they be deemed the utmost priority. This will be at the discretion of our Management in conjunction with the families. 

The central referral process to the Colac Area Health Family Services Program is through the Colac Access Point (Orange Door) and the contact number is: 03 5232 5500.

Daily update from the DHHS 

Latest news and resources related to coronavirus disease (COVID-19) from the Department of Health and Human Services. 

Coronavirus - Translated information including a video on how to wear a mask

Coronavirus (COVID-19) - العربية

How to wear a mask - translated to Arabic


Coronavirus (COVID-19) - Tagalog (Filipino)

How to wear a mask - translated to Filipino


Coronavirus (COVID-19) - Mandarin 简体中文

How to wear a mask - translated to Mandarin


Coronavirus (COVID-19) - Thok Nath

How to wear a mask - translated to Nuer