Aged & Disability Support News & Resources

ADDITIONAL SUPPORT FOR OLDER AND VULNERABLE PEOPLE IN THE COMMUNITY

 

Australia Post and Woolworths 

Members of the community can sign up for free 24/7 Parcel Lockers at Australia Post. By creating a MyPost account, you’ll get this flexibility and other services. Please click here for more details.

Australia Post has partnered with Woolworths to deliver "Woolworths Basics Box" of groceries to the community. Each box contains meals, snacks and essential items for those in genuine need and will give them a helping hand in these difficult times. Please click here or visit woolworths.com.au/shop/page/woolworths-basics-box for more information.

Pharmacy Home Delivery Service

Pharmacies can offer free delivery on prescriptions to their customers so speak to your pharmacy to see if you or a family member qualifies for this service.

 

Meals on Wheels

There is support available to you if you are isolated and finding it difficult to access food and basic household items. Please contact Council direct on 5232 9400 for more information. 

 

Prioritised online ordering

We are working with grocery suppliers on priority access to their online and telephone shopping for older and vulnerable people including if you are registered with My Aged Care.

Please call the My Aged Care contact centre on 1800 200 422 to register for My Aged Care. 

 

Urgent referrals to food and supply service providers

Many Commonwealth funded providers, such as Meals on Wheels, can assist you with access to regular food supplies and prepared meals.

If you are in urgent need of support, the My Aged Care contact centre can refer you directly to these services in your local area. Services can be set up quickly for up to 6 weeks without the need for an assessment. You can also arrange this directly with your provider if you prefer. My Aged Care contact centre on 1800 200 422

 

Additional support for those most in need

An additional $50 million in funding has been provided for Meals on Wheels and similar services to support older people requiring prepared meals during this difficult time. This is in addition to the $70 million in funding made available to Commonwealth Home Support Providers, including Meals on Wheels, who are facing extra costs as a result of the impact of COVID-19. We will also work with commercial providers who have been supporting airlines and the entertainment industry, and now have spare capacity, as well as local catering businesses, particularly in regional areas, to continue operations and support vulnerable older Australians through the Commonwealth Home Support Providers. Contact Council direct on 5232 9400 for more information.

 

Additional support for those in crisis

If you are an older Australian in crisis, uncomfortable with, or unable to access, the internet to order groceries, and your support networks are unavailable, the My Aged Care contact centre can help.

To meet immediate needs, people in crisis who are isolated and/or have no other supports, will be able to receive assisted access to basic food and groceries. The contact centre will also connect you a service provider to ensure you have the ongoing support you need. My Aged Care contact centre on 1800 200 422. 

Assistance-with-food-and-meals-for-older-australians-impacted-by-covid-19.pdf(PDF, 199KB)

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Council provides services to support people in their home and community through a variety of funding arrangements.

These include Home Care packages, Home and Community Care, National Disability Insurance Agency, Veteran Home Care, and Contracted and self funded services.