Contact Us

Call us

Call us on 61+ (03) 5232 9400 between the hours of 8.30am and 5pm, Monday to Friday. An after-hours service is also provided on this number for emergencies.

For callers who have a hearing, speech or communication impairment, and for text telephone or modem callers, use our National Relay Service on 133677.

Visit us

2-6 Rae Street, Colac, between 8.30am and 5pm Monday to Friday

100 Great Ocean Road, Apollo Bay, between 9am and 5pm, 7-days a week (this centre also acts as a VicRoads agency)

Email us

If you would like to extend an invitation to the Mayor, Councillors or Chief Executive please click on the following link: invitations.

Write to us

PO Box 283, Colac, Victoria 3250

Fax: 61+ (03) 5232 9586


Join the conversation on Facebook

Colac Otway Shire Council

Contact  a Councillor

Community groups or organisations interested in extending an invitation to the Mayor and Councillors, please contact Council direct on 5232 9400 or email Council by clicking on the following link: invitations.

If you would like to contact the Mayor or Councillor via their individual email, please visit the Our Council area of the website.


Online bill paying can be accessed by clicking the 'Make a Payment' button.

Please ensure you have your bill account details with you.

Council is adding more bill types to its online bill paying service.

Make a Payment


Customer Request

Please complete the Request for Service form if you have a request or phone, email or fax us.

Your request will be directed to the appropriate business unit for action.


Related information

 Change of Name/Address/Contact Application Form(PDF, 212KB)