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Contact Us

Submit a Request

Use Council's Submit a Request form to alert us to an issue or concern, or provide feedback on a service.

Media Enquiries

The Communications Department deals with all media enquiries, including for the Mayor and Councillors.

Contact a Councillor

Colac Otway Shire is an unsubdivided municipality with seven elected Councillors. Councillors serve a term of four years. This page includes the Councillor Code of Conduct.

Complaints & Compliments

Council is always looking at ways to improve our service. You can give a compliment, or raise a concern with us.

Update My Details

Ways you can contact council to update your details.

Change of Business Details

Change of Business Name, Change of Ownership or Change of Contact Details

Colac Service Centre
2-6 Rae Street, Colac
Open: Monday - Friday 8:30am - 5pm

Apollo Bay Service Centre
100 Great Ocean Road, Apollo Bay
Open: 7-days a week, 9am - 5pm

Email: inq@colacotway.vic.gov.au

Mail: PO Box 283, Colac 3250

Phone: 03 5232 9400
OPASS: 03 5232 9420

The National Relay Service on 133677 is available for callers who have a hearing, speech or communication impairment, or use text telephone or modem callers.