Submit a Request

Report an issue or incident

Urgent issues or incidents

All urgent issues or incidents should be reported to Council immediately on 5232 9400 (24-hours).

Please call 000 if someone is seriously injured or in need of urgent medical help, your life or property is being threatened, or you are in immediate danger.

Submit your non-urgent request for service

Help us provide better services to the community by letting us know when there's an issue.

Use our Submit a Request form to alert Council to your issue or provide feedback. 

Missed kerbside collection

Your council wheelie bins need to be placed out for collection the evening prior to you collection day. If your waste has not been collected by 4pm, please contact council.

Choose the Waste Collection option on the Submit a Request form, then select the missed bin type from the subcategory.