Home Care Packages

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Colac Otway Shire is proud to be an approved provider for the Home Care Packages Program. Your home care support requirements will be developed with you and the services may include but not limited to, homecare, home or social respite, personal care and clinical services as determined by your personal need.

Home Care Packages Program

Our Older Persons and Abilities Support Services Department (OPASS) is an approved provider for the Commonwealth Government’s Home Care Packages Program.

The Home Care Package (HCP) Program helps you to live independently in your home for as long as you can.

There are four package levels available depending on you assessment.

  1. Level 1 supports people with basic care needs
  2. Level 2 supports people with low-level care needs
  3. Level 3 supports people with intermediate care needs
  4. Level 4 supports people with high-level care needs.

Each level of home care package provides a different subsidy amount, determined and paid by the federal government. Find out more about the Government Subsidies available.

This amount is paid to an approved home care provider which you select. The subsidy contributes to the total cost of delivering care to meet your individual needs.  It is also expected by the government that you will contribute to the cost of your care where your personal circumstances allow.

Living at home is much more than just keeping your house clean and tidy.  Our services aim to enrich your life and includes but not limited to a list of services through our preferred provider network.


We do not charge a basic daily fee for services provided.  However, you may need to pay an income tested fee as established by the Centrelink income assessment.

For more detailed information regarding our Home Care Packages Program costs and fees is available here(PDF, 737KB)

Payment of Council's HCP invoices can be made online.

Make A Payment


Eligibility is determined through contacting My Aged Care on 1800 200 422 or further information is available on the accessing home care page on the My Aged Care Website.

When a home care package becomes available you will receive a letter from My Aged Care to let you know you have been assigned a package. This letter will set out the level of home care package that has been assigned to you and include a unique referral code.