State Government Support
The State Government has rolled out recovery support, including Emergency Relief and Disaster Recovery payments, support with emergency accommodation and insurance cover, counselling and social recovery.
For a full list of resources currently available please visit January 2026 Victorian bushfires | vic.gov.au
Commonwealth Bank
You may be able to access a range of tailored support options if you or your business are impacted by a natural disaster or other unforeseen event. Support is available for individuals and business customers. For more information visit: Emergency Assistance - CommBank
Colac Area Health Financial Counselling
Colac Area Health has provided financial counselling to its local community for 35 years and employ highly experienced staff. Financial Counselling in a specialist para legal service. You can call the service on 5232 5100 or visit Financial Counselling - Colac Area Health
Colac Salvos Financial Counselling
The Salvation Army’s free and confidential financial counselling service, Moneycare, is available to support anyone who would like to improve their financial situation or is looking for help with budgeting their money. Whether you are feeling completely overwhelmed by debt, have been affected by a natural disaster or other financial crisis, or would just like some pointers to navigate the rising costs of living — we are here for you. For more information visit: Moneycare - Financial Counselling Services | The Salvation Army Australia
Rural Aid Australia
Rural Aidis also dedicated to supporting a stable future for our farmers to ensure they can keep providing food and fibre for all Australians.
We know asking for help isn’t always easy, but you’re not alone—we’re ready to support you.
Rural Financial Counselling Service
The Rural Financial Counselling Service (RFCS) offers free, confidential and independent financial support to farmers and small, related rural businesses who are in, or at risk of, financial hardship. The RFCS also offer free, confidential wellbeing counselling.
To connect with your closest service call 1300 771 741 or visit rfcsnetwork.com.au
Farmer Assistance Hotline
Contact the Farmer Assistance Hotline on 132 316 to find out about Australian Government support services available to farmers and rural communities.
Farm Household Allowance
Farmers in financial hardship may be eligible for the Commonwealth Government’s Farm Household Allowance (FHA), a fortnightly payment available for up to four years in a specific 10-year period.
For more information on the Farm Household Allowance, visit servicesaustralia.gov.au and search for ‘Farm Household Assistance’.
A rural financial counsellor can help farmers to understand eligibility and apply for the FHA.
Concessional Loans for Primary Producers
Loans of up to $250,000 will be available for producers who have suffered significant damage to assets.
This assistance will further help cover essential costs such as repairing or replacing damaged equipment, rebuilding infrastructure, purchasing livestock and meeting working capital expenses like wages, rent and fodder.
Applications will open as soon as possible and will be delivered by Rural Finance. Information on eligibility and how to apply will be available at Rural Finance | Rural Finance
Prolonged Power Outage Payments
Eligible households who have been without power for seven or more days within a two-week period will receive $2,380 per week for up to three weeks, helping families manage during this challenging time.
Applications can be made through electricity distribution businesses, with full details available at January 2026 Victorian bushfires | vic.gov.au
Personal Hardship Assistance Program
Emergency relief payments are based on a fixed amount for each member of your household. The payment is not based on income.
You can apply for an emergency relief payment if:
- Your principal place of residence was damaged or destroyed by the fires and you can’t live in it or
- your principal place of residence was in an evacuation warning area and you evacuated your property
and you have unmet immediate relief needs.
Call the VicEmergency Hotline on 1800 226 226 to apply or visit an Emergency Relief Centre. Check if there’s one open near you at January 2026 Victorian bushfires | vic.gov.au