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Rates Notices

Additional information about your rates notice can be found on the Rates page. People experiencing financial hardship can apply to Council for Rates Assistance.

Electronically

Council Rates Notices can be paid online via our secure portal. Payments can be made using your Visa or Mastercard. Please have your rates notice available, you will need to know your Account number which is found on your rates notice.

Colac Otway eServices

Electronic Rates Notice COS eNotices Image.jpg

Get your Rates Notice electronically with eNotice or BPay.  Instructions on how to activate this method can be found on the Rates page

eNotice - Get your Rates Notice emailed to you, log in to view current and previous Rates Notices

BPay - Get your Rates Notice delivered to your online or mobile banking

Hard-copy Rates Notice

Post Billpay

Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted Visa and mastercard only. Or you may pay online.

Post Billpay

By Phone

You can pay your Council Rates Notice over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your notice.
If you have a query about your renewal, please contact customer service on +61 (03) 5232 9400 or email inq@colacotway.vic.gov.au

In Person

Come in to our customer service centres at Colac and Apollo Bay, or go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.

By Mail

Detach your payment slip and mail with cheque or money order made payable to Colac Otway Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:

Colac Otway Shire Council
PO Box 283
Colac VIC 3250

Animal Registration and Renewals

Animal registrations must be renewed by 10 April each year. Council sends a letter to all registered pet owners in the shire to remind them when they need to renew. Current registration fees can be found on our Animal Registration page.

Electronically

Animal Registration Renewals can be paid online via our secure portal. Payments can be made using your Visa or Mastercard. Please have your renewal available, you will need to know your Animal Id (Account) number.

Colac Otway eServices

Post Billpay

Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted Visa and mastercard only. Or you may pay online.

Post Billpay

By Phone

You can pay your Animal Registration Renewal over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your notice.
If you have a query about your renewal, please contact customer service on +61 (03) 5232 9400 or email inq@colacotway.vic.gov.au

In Person

Come in to our customer service centres at Colac and Apollo Bay, or go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.

By Mail

Detach your payment slip and mail with cheque or money order made payable to Colac Otway Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:

Colac Otway Shire Council
PO Box 283
Colac VIC 3250

Colac Otway Shire Tax Invoices and Statements

Electronically

Colac Otway Shire Invoices can be paid online via our secure portal. Payments can be made using your Visa or Mastercard. Please have your tax invoice or statement available, you will need to know your Debtor Account number, located on your Tax Invoice/Statement.

Colac Otway eServices

Post Billpay

Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted Visa and mastercard only. Or you may pay online.

Post Billpay

By Phone

You can pay your Colac Otway Shire Tax Invoices over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your tax invoice or statement.
If you have a query about your invoice, please contact customer service on +61 (03) 5232 9400 or email inq@colacotway.vic.gov.au

In Person

Come in to our customer service centres at Colac and Apollo Bay, or go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.

By Mail

Detach your payment slip and mail with cheque or money order made payable to Colac Otway Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:

Colac Otway Shire Council
PO Box 283
Colac VIC 3250

Infringement Notices

Post Billpay

Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted Visa and mastercard only. Or you may pay online.

Post Billpay

By Phone

You can pay your Colac Otway Shire Infringement Notice over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your notice.
If you have a query about your invoice, please contact customer service on +61 (03) 5232 9400 or email inq@colacotway.vic.gov.au

In Person

Come in to our customer service centres at Colac and Apollo Bay, or go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.

By Mail

Detach your payment slip and mail with cheque or money order made payable to Colac Otway Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:

Colac Otway Shire Council
PO Box 283
Colac VIC 3250