Alternative Payment Options
The Colac Otway Shire offers a convenient online payment service for your rates, animal registration renewals, invoices and infringements.
However, if you choose not to use our electronic service, there are other ways to pay your accounts.
Alternative Payment Methods
Post Billpay
Payments can be made in person at any post office using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only. Or you may pay online.
Post Billpay
By Mail
Detach your payment slip and mail with cheque or money order made payable to Colac Otway Shire (no pins or staples please). Retain the top portion for your records as no receipt will be issued. Mail your payment to:
Colac Otway Shire Council
PO Box 283
Colac VIC 3250
By Phone
You can pay your accounts over the phone by ringing 13 18 16 and quoting the Billpay code and reference number on the front of your notice.
If you have a query , please contact Council's customer service.
In Person
Come in to our customer service centres at Colac and Apollo Bay, or go to any post office to pay in person using cash or cheque. Payment by EFTPOS (credit and debit card) is available at most post offices. Credit cards accepted are Visa and Mastercard only.
Electronic Rates Notice
Get your Rates Notice electronically with eNotice or BPay. Instructions on how to activate this method can be found on the Rates page
eNotice - Get your Rates Notice emailed to you, log in to view current and previous Rates Notices
BPay - Get your Rates Notice delivered to your online or mobile banking
Colac Otway Shire Rates
Additional information about your rates notice can be found on the Rates page.
People experiencing financial hardship can apply to Council for Rates Assistance.
If you have a query about your renewal, please contact Council's customer service.
Animal Registrations
Animal registrations must be renewed by 10 April each year. Council sends a letter to all registered pet owners in the shire to remind them when they need to renew.
Current registration fees can be found on our Pet Registration page.
If you have a query about your registration or renewal, please contact Council's customer service.
If you need to advise Council about a change of address please complete our Change of Details form.