Call us on 61+ (03) 5232 9400 between the hours of 8.30am and 5pm, Monday to Friday. An after-hours service is also provided on this number for emergencies.
For callers who have a hearing, speech or communication impairment, and for text telephone or modem callers, use our National Relay Service on 133677.
2-6 Rae Street, Colac, between 8.30am and 5pm Monday to Friday
101 -105 Gellibrand Street, Colac, between 8.30am and 5pm Monday to Friday
69 -71 Nelson Street, Apollo Bay, between 8:45am - 1:15pm Monday – Friday (this centre also acts as a VicRoads agency)
Write to us
PO Box 283, Colac, Victoria 3250
Fax: 61+ (03) 5232 9586
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Colac Otway Shire Council
Online bill paying can be accessed by following this link. Council is adding more bill types to its online bill paying service.
Lodge a request online(DOCX, 38KB)
Change of Name/Address/Contact Application Form(PDF, 212KB)
Customer Feedback Form(DOCX, 38KB)
Make a Complaint Stage 1(DOCX, 38KB)
Review of Formal Complaint Stage 2(DOCX, 39KB)