Call us on 61+ (03) 5232 9400 between the hours of 8.30am and 5pm, Monday to Friday. An after-hours service is also provided on this number for emergencies.
For callers who have a hearing, speech or communication impairment, and for text telephone or modem callers, use our National Relay Service on 133677.
2-6 Rae Street, Colac, between 8.30am and 5pm Monday to Friday
69 -71 Nelson Street, Apollo Bay, between 8:45am - 1:15pm Monday – Friday (this centre also acts as a VicRoads agency)
Write to us
PO Box 283, Colac, Victoria 3250
Fax: 61+ (03) 5232 9586
Join the conversation on Facebook
Colac Otway Shire Council
Online bill paying can be accessed by following this link. Council is adding more bill types to its online bill paying service.
Lodge a request online(DOCX, 38KB)
Change of Name/Address/Contact Application Form(PDF, 212KB)
Customer Feedback Form(DOCX, 38KB)
Make a Complaint Stage 1(DOCX, 38KB)
Review of Formal Complaint Stage 2(DOCX, 39KB)