Contact us

Call us

Call us on 61+ (03) 5232 9400 between the hours of 8.30am and 5pm, Monday to Friday. An after-hours service is also provided on this number for emergencies.

For callers who have a hearing, speech or communication impairment, and for text telephone or modem callers, use our National Relay Service on 133677.

 
Visit us

2-6 Rae Street, Colac, between 8.30am and 5pm Monday to Friday

101 -105 Gellibrand Street, Colac, between 8.30am and 5pm Monday to Friday

69 -71 Nelson Street, Apollo Bay, between 8:45am - 1:15pm Monday – Friday (this centre also acts as a VicRoads agency)

 
Email us

inq@colacotway.vic.gov.au

 
Write to us

PO Box 283, Colac, Victoria 3250

Fax:     61+ (03) 5232 9586

 
Join the conversation on Facebook

Colac Otway Shire Council

 
Payments

Online bill paying can be accessed by following this link. Council is adding more bill types to its online bill paying service.

Customer Request

Lodge a request online(DOCX, 38KB)

 

Related information

 Change of Name/Address/Contact Application Form(PDF, 212KB)

Customer Feedback Form(DOCX, 38KB)

Make a Complaint Stage 1(DOCX, 38KB)

Review of Formal Complaint Stage 2(DOCX, 39KB)