Contact Us

Call us

Call us on 61+ (03) 5232 9400 between the hours of 8.30am and 5pm, Monday to Friday. An after-hours service is also provided on this number for emergencies.

For callers who have a hearing, speech or communication impairment, and for text telephone or modem callers, use our National Relay Service on 133677.

Visit us

2-6 Rae Street, Colac, between 8.30am and 5pm Monday to Friday

100 Great Ocean Road, Apollo Bay, between 9am and 5pm, 7-days a week (this centre also acts as a VicRoads agency)

Email us

If you would like to extend an invitation to the Mayor, Councillors or Chief Executive please click on the following link: invitations.

Write to us

PO Box 283, Colac, Victoria 3250

Fax: 61+ (03) 5232 9586

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Colac Otway Shire Council


Online bill paying can be accessed by clicking the 'Make a Payment' button.

Please ensure you have your bill account details with you.

Council is adding more bill types to its online bill paying service.

Make a Payment

Customer Request

Please complete the Request for Service form if you have a request or phone, email or fax us.

Your request will be directed to the appropriate business unit for action.


Related information

 Change of Name/Address/Contact Application Form(PDF, 212KB)