COVID-19 Support for Businesses

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Overview

Looking for government assistance during the COVID-19 pandemic?

These pages will give you information and links to current assistance available to the business community.

For updates on Coronavirus (COVID-19) operating restrictions, business support and available funding sign up for the Economic Development & COVID newsletters here.

If you have any questions or concerns regarding  your business' COVID-19 operating requirements please contact our dedicated COVID-19 Business Support Officer on 5232 9400 or via email

Partners in Wellbeing Hotline

The Partners in Wellbeing Helpline is a free confidential service providing one-on-one support for small business owners and employees through trained wellbeing coaches, financial counsellors and business advisers.

The Partners in Wellbeing Helpline is 1300 375 330.

The service operates seven days a week during the following times:

Monday - Friday 9am - 10pm

Saturday - Sunday 9am - 5pm

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 Coronavirus Hotline

If you suspect you, your staff or a regular customer may have coronavirus (COVID-19) call the Coronavirus Hotline on 1800 675 398 Open 24 hours, 7 days a week. 
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Business Victoria 

If you need information on the operation of your business or access to assistance relating to coronavirus (COVID-19) you can call the Business Victoria coronavirus hotline on 13 22 15 or use their contact form.
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Australian Government Business Support Line: 13 28 46 
For information, grants, services and support from across government to help your business succeed.

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COVID Financial Support for Businesses

A range of financial support is available to businesses affected by the coronavirus (COVID-19) pandemic. 

Business Grants and Support
On this page find a detailed list of grants and financial support available from the Victoria Government.

Financial Support for businesses and workers
Information for people whose job, business or income has been affected by the coronavirus, (COVID-19) pandemic.

Australian Government support for business
Provides information and resources for a range of initiatives, including Rent or lease payment changes JobMaker Hiring Credit, Increasing instant asset write off and more.

COVID-19 Relief and Recovery Fund 
Funds and programs for a range of industries affected during the COVID-19 pandemic. Includes financial counselling to support small regional business, recovery for regional tourism, regional recovery partnerships and more.

Australian Taxation Office COVID-19 support
An outline of options to assist businesses experiencing financial difficulty.

Coronavirus relief measures for Victorians – State Revenue Office
A range of tax relief options for businesses. Late Payment interest waiver ends on September 30th, 2021, for payment options click here.

The Victorian Events Support Package
Available for event organisers, hosts, and suppliers affected during the latest lockdowns. A range of grants available. Round two is currently open and closes September 8th, 2021.

Small Business COVID Hardship Fund
Provides $14,000 grants for eligible small and medium businesses that have experienced a reduction in turnover of at least 70% for a two-week period.  Closes on September 10th, 2021.

The Small Business Digital Adaption Program
Provides $1200 rebates so small businesses can access a range of digital business tools, such as free trials and rebates on existing products. Closes December 5th, 2021.

Commercial Tenancy Relief Scheme
Support for tenants and landlords, including a free mediation service, to alleviate financial hardship faced by tenants and landlords as a result of coronavirus.

The Coronavirus SME Recovery Loan Scheme
Open to recipients of the previous JobKeeper payment, loans are available from April 1st, 2021 until December 30th, 2021.

Liquor Licence Fee Waivers
A waiver of liquor licencing fees for 2020 and 2021. Reimbursement can be available for those that may have already paid.

Jobs Victoria Fund
Jobs Victoria Fund is providing $250 million in wage subsidies to assist Victorian businesses to employ at least 10,000 people who are looking for work.

JobMaker Hiring Credit scheme
The JobMaker Hiring Credit scheme is an incentive for businesses to employ addition young job seekers aged 16-35 years. Eligible employers can access JobMaker Hiring Credit for each eligible additional employee they hire between October 7th, 2020 and October 6th, 2021.

COVIDSafe Deep Cleaning Rebate
Rebates to help businesses cover the cost of cleaning after closing a worksite due to a suspected or confirmed coronavirus (COVID-19) case.

Seasonal Worker Program
The Victorian and Tasmanian Governments have entered a partnership to help overseas seasonal workers fill empty seasonal work positions. Register your business and available seasonal work roles to access the program. 

 

Navigating the COVID work environment

Support material to help businesses operate correctly under different restrictions in Victoria.

How we work: Victoria
Contains information on the latest restrictions from State Government, including breakdown of restrictions by industry.  

COVID-19 business information
Find out the latest restrictions in place, recovery support available to help your workplace plan and respond to the coronavirus (COVID-19) pandemic.

Service Victoria – QR Code Check-in App

Key points on the Service Victoria app, how to register your business for the app, and further information on the requirements of QR check in at your business.

COVIDSafe Plan 
Information and resources to help your business prepare a COVIDSafe Plan.

COVID Check-in Marshals and COVID Marshals
Information on the requirements and training for COVID Check-in Marshals and COVID Marshals in Victoria.

Mental health in business
Support for businesses to help manage mental health during coronavirus (COVID-19), including Partners in Wellbeing helpline, resources and links for professional help.

Coronavirus information for Licensees
Latest restrictions, support for licenses and waiving of Liquor Licence Fees.

Face Mask requirements
Information about wearing a face mask in Victoria, including when and where you must wear one and what kind of Face Masks are acceptable.

 COVID resources

Business Support Resources

Signs, posters and templates for your workplace
A collection of helpful signs and templates such as Check-In posters, Face Mask reminders, Multilingual options, social media tiles and more.

Free infection control training
Training for customer-facing employees to identify and manage the ongoing risk of Coronavirus (COVID-19) infections. Accredited skill set courses are available for Retail Trade, Accommodation and Food, Transport, Construction, Manufacturing, Health Care and Social Assistance.

Six Principles of COVIDSafe workplaces
Permitted workplaces must operate based on six COVIDSafe Principles – find out what these are and how to best abide by them. Includes links for signs, additional information, and supporting Fact Sheets. 

Hygiene Practices 

Frequently Asked Questions - COVID-19 transmission from air-circulating activities(DOCX, 289KB)
Advice provided on use of devices now aligned with the Victorian Health Service Guidance and Response (VHSGR) COVID-19 risk levels.

Further Resources

Upskill My Business
Connects you to short courses, online events and resources from the state’s top education providers and industry experts. 

 Safe Work Australia
Resources to download and display in the workplace including checklists, infographics, fact sheets for industry and posters on hygiene, hand washing and physical distancing.

COVID-19 Manufacturer Response Register
AMGC, has collaborated with the Australian Government’s Department of Industry, Science, Energy and Resources (DISER), developed the COVID-19 Manufacturer Response Register where Australian businesses can supply or purchase essential equipment. The Register is now open to international buyers that seek access to companies offering Australian Made, TGA Approved, or other supplied goods.

Australian Banking Association

For information on how Australian banks are supporting small businesses.

Beyond Blue 
Wellbeing advice to help you look after your (and your employees') mental health.

Fair Work Ombudsman 
Updates and answers to frequently asked questions about coronavirus and Australian workplace laws, including workplace entitlement and obligations.

Victoria Legal Aid 
Information about legal issues related to coronavirus and where you can find assistance. 

Victorian Chamber of Commerce and Industry coronavirus resources for business 
Information about government economic survival packages, financial impacts, health information and guidance, trade and export assistance, and more.

Victorian Small Business Commission 
Mediation to help resolve commercial rental disputes.

WorkSafe Victoria 
Information to guide you through good occupational health and safety (OHS) practice in preventing infectious diseases in the workplace.

Australian Taxation Office small business webinars
Free webinars on starting a small business, closing your small business, digital options, Goods and Services Tax, and more. 

Small Business Victoria online workshops
Attend a Business Victoria workshop or event to improve your skills, network with others and get advice on your business from an expert or mentor. Sessions are currently offered virtually.